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Contact Coastal Rides

You do not need to be signed in to reach us. For anything about a ride that is happening now, call or text.

Call, text or email

Where is my driver?: Open Trips and choose Manage on the ride: it shows the driver, the vehicle and the live location once a driver is confirmed.
Will I be charged if no driver is found?: No. If we cannot confirm a driver by the confirm-by time, the ride is cancelled and the hold on your card is released.
Can I cancel?: Yes, from Manage on the ride. Fees after a driver is on the way follow the cancellation policy.
Something was left in the vehicle, or a ride went wrong: Call or text the number above with the pickup time and address; we will contact the driver.